Salesforce Support and Maintenance Services Salesforce Support and Maintenance Services

Stay Up & Running with 24X7 Salesforce Support

Salesforce allows customizations through built-in tools and features that make CRM administration an easy task. However, continuous maintenance and support is also critical to improve management and prevent any possible disruptions post Salesforce implementation. We are a leading Salesforce IT support and maintenance services partner aiding organizations with comprehensive assistance across Salesforce products. From troubleshooting, user support, and system evolution to data management and maintenance, our Salesforce CRM support services enable enterprises to immediately address concerns like data loss and downtime.

With a team of certified developers, analysts, and support technicians, we provide 24/7 Salesforce technical support and maintenance services. Our flexible and cost-effective SFDC support services help businesses of all types and sizes with automated, optimized, and improved processes & workflows. Aiding companies in continuous Salesforce management, implementation monitoring, and administering customizations, our Salesforce support services help companies to expedite Cloud CRM adoption with minimized business disruptions.

Salesforce Technical Support

Our Salesforce Support Services

Managed Services

To ensure that our clients unlock the true potential of unified business functions, we craft need-specific Salesforce support and maintenance services. Our Salesforce Managed services simplify the transition to the Cloud platform with across-the-board assistance to configure, develop, customize, integrate, implement, and migrate data and applications. We push organizations to scale their CRM capabilities with consistent performance, contributing to the seamless evolution of sales, marketing, and customer service processes through managed Salesforce technical support.

Remote Administrator

We let organizations save big on their Salesforce TCO by providing on-demand remote and onsite Salesforce Administrators. Having proven competencies in delivering SLA-specific Salesforce support services in the USA and worldwide, our Salesforce remote support services are strategized collaboratively with the clients maintaining their businesses processes, dynamics, and objectives. We assist organizations in effortless Salesforce enablement and administration with Salesforce onsite support services for system setup, process automation, user training, CRM customization, and Salesforce IT support.

Production Support & Administration

As a globally valued Salesforce support and maintenance services partner, we offer extensive Production Support & Administration services to help our clients in maintaining an error-free ecosystem. Aligned to the clients’ business goals, we render Salesforce support and maintenance services to serve our customers 24X7. Our Salesforce partner support services help companies with fine-tuning the system for quick adoption towards a new or more complex business requirement. Through a fully-functional Salesforce IT Service Desk, we strategize the improvement plan which maximizes the potential of existing CRM infrastructure.

User, Admin & Management Training

Our SFDC support services include Salesforce technical support training and working knowledge of the Cloud CRM for users, administrators, and management. Salesforce training services from Damco equip organizations with seamless configuration, customization, implementation, integration, and troubleshooting of diverse Salesforce platforms. Powering business with a smooth Cloud CRM adoption, our customizable training and upskilling solutions allow organizations to attain effortless management, control, and administration across unified functions.

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Why Damco?

Salesforce Crest (Gold) Partner

We Are a Crest (Gold) Consulting Partner of Salesforce with core competencies offering a broad array of services through a global delivery model.

We Understand Customer Relationship Management

We have been delivering comprehensive, responsive on-premise and cloud CRM application support, managed services, and consulting for around 20 years. Our longstanding proficiency with the most popular commercial CRM software technologies translates well into the Salesforce landscape which includes consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

We understand Your Industry

We have strong expertise in driving digital transition through Salesforce services across 15+ industries including Insurance, Financial Services including Fintech, Retail, Manufacturing, Real Estate, Non-Profit, Professional Services, Healthcare, Logistics, Education, Technology Services and more.

Our Services Are Proven and Trusted

Our industry standards and deep expertise have earned us the trust and loyalty of more than 80 organizations globally exclusively within our Salesforce Practice. We have built a reputation as a trusted partner that helps customers maintain, secure, and expand stable systems through periods of organizational growth, course correction, or turbulence.

But We Are More Than Just Salesforce Experts

We understand how CRM should fit into your enterprise-wide strategic roadmap, and our practice combines deep Salesforce expertise with extensive business and process acumen. Apart from resolving system issues and recommending solutions, we co-create accelerators to achieve business objectives in ways that Salesforce-only service firms cannot match.

Salesforce Solutions

Hire On-Demand & Certified Salesforce Developers

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Latest Salesforce Insights

Success Stories

A Leading Medical Devices Manufacturer Transformed Its Marketing Campaigns To Improve Lead Generation and Conversion With Pardot Revamp

An Eminent Technology Consulting Firm Automated Its Billing Process, Improved Its Team’s Productivity & CX Through Salesforce-Powered Custom Solutions

An Eminent Finance Analytical Firm Improved Trust Factor from Its Customers and Reduced Costs with an Integrated Salesforce System

A Govt. Owned Investment Platform Achieved 360° View of Its Investors and Improved Team Productivity with Tailored Salesforce Solution

A Leading Logistics Technology Provider Achieved 40% Growth In Their Topline With Customized Salesforce CPQ Solution

P&C Automobile Insurer Simplifies Lead Management & Agent Onboarding Journey with Salesforce Sales Cloud & Lightning

A Leading Manufacturer Transformed Its Field Sales Operations Through Robust Integration of Its SAP System with Salesforce CRM

A Leading Manufacturer Transformed Its Order and Inventory Management Through ERP Integration with Salesforce

Largest Health Care Service Provider Migrates to Salesforce Lightning to Achieve 70% Improvement in Sales Team Productivity

Leading Promotion Products Supplier Transforms Customer Support Through Salesforce

Japanese Manufacturer Achieved Shorter Sales Cycle and Maximized Deal Size Through Implementation of Salesforce Sales Cloud and CPQ

A Leading Health Insurance Provider Improved Its Sales Revenue Through A Custom Salesforce Implementation

A Leading P&C Insurer Improves Its Agent Productivity By 40% By Implementing Salesforce Financial Service Cloud

A Renowned Financial Services Analytics Company Simplify Sales Process and Customer Satisfaction with Salesforce CRM Implementation

A Leading Auto Finance Company Improved Operational Efficiency and Customer Satisfaction With Salesforce Implementation

A Large Wealth Management Company Implements Salesforce to Improve Advisor Productivity & Client Satisfaction

A Leading Manufacturing Company Leverages Customized Salesforce® Solution to Improve Partner Operations Efficiency by 40%

Leading NBFC “Ambit Finvest” Redefines Its Field Sales and Loan Origination Operations With Custom Salesforce CRM Solution

A Prominent Healthcare Services Provider Maximizes Efficiency and Improves Customer Experience with Salesforce®

Frequently Asked Questions

Outsourcing Salesforce technical support and maintenance services allows organizations to leverage the expertise and experience of skilled professionals, expedite Salesforce enablement, accelerate operational efficiencies, and save big time & TCOs while focusing on their core competencies.

To attain improved operations at reduced costs, companies hire contractors for Salesforce consulting, integrations, and migration. Through Salesforce Managed services, organizations leverage the expertise of Salesforce support and maintenance services partners for maintaining and managing their Salesforce implementations efficiently.

All services can be outsourced including consulting, development, integration, implementation, migration, support, and maintenance based on your specific budget and business needs. You can easily find several companies offering Salesforce support services in USA and India to outsource Salesforce enablement.

In addition to providing Salesforce technical Support to the CRM users and management, the admin is responsible to maintain the CRM platform with updated tools and features, facilitate CRM enablement, and help to align CRM with organizational goals.