Salesforce Einstein AI Services | Implementation & Consultation

Damco’s Salesforce Einstein Platform Services

Salesforce Einstein Consultation

Collaborate with our Salesforce Einstein service team to understand how Einstein AI’s extensive and expansive capabilities can transform different business departments.

Salesforce Einstein Implementation

Let our experts take care of Salesforce Einstein’s implementation and ensure a seamless deployment of its features to develop end-to-end solutions for simplified processes and better customer engagement.

Salesforce Einstein Configuration

Optimize your Salesforce Einstein instance to match the unique needs of your business across sales, marketing, commerce, and services departments.

Salesforce Einstein Integration

Get a unified Salesforce experience by integrating the AI platform with different Salesforce cloud products including Sales Cloud, Marketing Cloud, and Commerce Cloud for end-end data analysis and intuitive reporting, driving highly informed decisions.

Salesforce Einstein Customization

Bridge the gap between your business goals and the Salesforce Einstein AI platform through our customization services. Get tailored reports and visualizations with detailed actionable insights to drive business outcomes.

Salesforce Einstein Support & Maintenance

Optimize your Salesforce Einstein investments through robust, responsive, and cost-efficient managed services, including regular updates, proactive enhancements, and end-to-end workforce training.

Get Highly Predictive Business Outcomes with Salesforce Einstein AI

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Innovate with AI Across Salesforce

Add the AI Layer to Your Salesforce Data for Efficient and Intelligent Processes

Salesforce Sales Cloud Einstein

Enhance sales forecast accuracy, pipeline management, and sales productivity to close more deals with shorter sales cycles.

Salesforce Service Cloud Einstein

Deliver proactive service recommendations, automate case routing, and streamline support processes for improved customer satisfaction and loyalty.

Salesforce Marketing Cloud Einstein

Run AI-driven content recommendations, targeted campaigns, and predictive lead scoring to augment customer engagement and optimize marketing ROI.

Experience Cloud

Improve user communication and collaboration through predictive analytics and content recommendations to foster intra-organizational engagement.

Revenue Cloud

Optimize deal structures, improve product pricing strategies, and optimize the revenue potential of different sales channels to increase the top line.

Commerce Cloud

Deliver personalized customer journey and product recommendations across all touchpoints of the online shopping experience for increased conversion.

Damco’s Comprehensive Salesforce Einstein Capabilities

Einstein Vision

Introduce visual recognition in your business processes with Einstein Vision as it deploys tailored image recognition models for efficient product identification, and visual search with greater accuracy and efficiency.

Einstein Bots

Develop, train, and deploy tailored AI bots linked to CRM on digital platforms and employ NLP algorithms to handle regular inquiries and relieve the customer services teams to focus on more complex issues.

Einstein Language

Supercharge your customer interactions by using AI-driven Natural Language Processing models for text data analysis and gain actionable insights to augment customer interactions through Einstein Language.

Einstein Next Best Action

Deliver tangible and logical recommendations, devise robust action plans, develop trends and statistical models, and define proposals directly in the apps customers and employees utilize with Einstein Next Best Action to improve customer and employee experience.

Einstein Prediction Builder

Leverage predictive analytics and forecast accurate business outcomes to make smarter business decisions with Einstein Prediction Builder. Get access to tailored prediction models to project lifetime value, and anticipate buying patterns, without hiring any data scientist.

Einstein Discovery

Unearth deep-seated patterns and relevant trends within the raw data, stored in Salesforce or any other system, and gain business-relevant insights with Einstein Discovery to drive smarter business decisions and innovation across the value chain.

Explore the Many Benefits of Salesforce Einstein Analytics

Enhanced Operational Efficiency through significant reduction in labor-intensive, time-consuming tasks and redundant processes, resulting in improved operational efficiency.
Intelligent Business Processes powered by intelligent recommendations, content generation, and suggestions, gained through data and behavior analysis.
Quicker, Data-Driven Decision Making by getting instant access to deeper and actionable insights from raw datasets through highly intuitive reports and dashboards for improved decision-making.
Continuous Improvement enabled by a highly adaptable platform that continuously learns from new data while modifying itself according to new experiences.
Improved Customer Experience through more effective resolutions and personalized journeys based on real-time contextual data and their preferences.
Improved Workforce Experience with the help of automated and optimized internal processes resulting in improved productivity and retention.

Success Story

The client is a leading finance analytical company, providing ratings, research and risk and policy advisory services. As their trusted Salesforce partner, Damco integrated their existing Microsoft Outlook environment with Salesforce Lightning and deployed Einstein Activity Capture to automate sales communication triggers. The outcome was significant improvement in customer journey and sales performance, along with enhanced user productivity.

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Why Damco?

Salesforce Crest (Gold) Partner

We Are a Crest (Gold) Consulting Partner of Salesforce with core competencies offering a broad array of services through a global delivery model.

We Understand Customer Relationship Management

We have been delivering comprehensive, responsive on-premise and cloud CRM application support, managed services, and consulting for around 20 years. Our longstanding proficiency with the most popular commercial CRM software technologies translates well into the Salesforce landscape which includes consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Pardot, Field Service Lightning, Einstein Analytics, and MuleSoft.

We understand Your Industry

We have strong expertise in driving digital transition through Salesforce services across 15+ industries including Insurance, Financial Services including Fintech, Retail, Manufacturing, Real Estate, Non-Profit, Professional Services, Healthcare, Logistics, Education, Technology Services and more.

Our Services Are Proven and Trusted

Our industry standards and deep expertise have earned us the trust and loyalty of more than 80 organizations globally exclusively within our Salesforce Practice. We have built a reputation as a trusted partner that helps customers maintain, secure, and expand stable systems through periods of organizational growth, course correction, or turbulence.

But We Are More Than Just Salesforce Experts

We understand how CRM should fit into your enterprise-wide strategic roadmap, and our practice combines deep Salesforce expertise with extensive business and process acumen. Apart from resolving system issues and recommending solutions, we co-create accelerators to achieve business objectives in ways that Salesforce-only service firms cannot match.