Salesforce Consulting Services

Optimize Your Existing Business Operations with a Reliable Salesforce Consultant

For long-term success, your Salesforce instance must justify your business goals and adapt to changing project needs. Our team of consultants leverages an agile approach to help you with that. We guide you through industry best practices and recommendations to integrate third-party apps, customize your existing solution, migrate from Classic to Lightning, and train your staff. We also secure your Salesforce org so that it remains adaptable and future-ready in the long-run.

We provide the best strategies to help you build a solution that is tailor-made for your organization. Implementing a new org or looking to improve an existing one? Our certified experts are here to provide end-to-end Salesforce Consulting Services, no matter where you are in your journey. From in-depth needs assessment to strategic solution designing and implementation, we bring the entire service toolkit for your business.

We start by analyzing your existing CRM processes. Then, we move on to identifying improvement areas (and understanding your pain points). And finally, we help you put together a customized solution that aligns with your business goals. With an aim to increase user adoption and optimize your existing processes, we empower you to make the best use of the Salesforce instance. Additionally, we help you leverage the latest in AI including Einstein and Agentforce alongside other major CRM features that the platform roll out.

Our Salesforce Consulting Services

Salesforce Cloud Consulting

As a Salesforce technical consultant, we have a powerful presence on AppExchange. Our Salesforce Consulting Services have helped over 2000 organizations to accelerate their productivity with AppExchange products like Optima Pro, TimeSlate Pro, Post Object Pro, Address Finder, Nonprofit Navigator, Field Sales Connect, Loans Neo, and iWork Remote.

Salesforce Implementation Consulting

Our Salesforce Consulting Services focus on hassle-free CRM implementation. We begin by assessing your existing business processes and validating the readiness for recommended solutions. As a certified Salesforce CRM partner, we help companies achieve their Salesforce goals either through a phased approach or one-shot implementation, depending on organizational needs.

Salesforce Development Consulting

A part of our Salesforce consultancy services includes developing APIs and custom solutions to extend the functionality of the CRM platform. Being an eminent Salesforce consulting company, we help organizations in the smooth adoption of Salesforce with optimized fields, objects, processes, workflows, and data management.

Salesforce Integration Consulting

Having a dedicated Salesforce CRM consulting team with expertise in rendering custom integration services, we are recognized as one of the top Salesforce consultants. We support companies in choosing the most relevant integration tools, methodologies, and best practices for integrating Salesforce effortlessly.

Salesforce Migration Consulting

Migrating from a legacy system involves the risk of affecting live business operations and data that can be prevented by hiring a Salesforce consulting company. Our Salesforce Consulting Services ensure a safe migration of CRM data with no business disruptions. Our migration process ensures elevated business performance with maximum data security.

Salesforce Managed Services

Salesforce Managed Services is one of our Salesforce consultation offerings, dedicated to providing ongoing CRM support and maintenance. This primarily includes optimizing your org regularly, installing patch upgrades (and new features/versions), and training staff users.

Salesforce Customization

Customization is at the core of Salesforce’s offerings, and we help you build a tailor-made solution that matches your unique business requirements. Our services include adjusting custom fields, objects, user roles, permissions, processes, workflows, and even automation to exactly replicate your specific business functionality.

Salesforce Marketing Automation

Our Salesforce Marketing Automation services empower you to utilize advanced tools to boost your marketing efforts. We help you configure and optimize your marketing automation to drive lead generation, enhance customer engagement, and maximize campaign performance. Our Salesforce consultancy services ensure that your marketing campaigns hit the right audience and that you finally get the results that you’ve been waiting for.

How Salesforce CRM Consulting Adds Value to Your Business

Simply put, a Salesforce consultant basically helps organizations maximize their Salesforce investments. How? They make all the workflow tweaks so that the Salesforce org is 100% optimized and meets specific business goals while ensuring user adoption. The best Salesforce consulting companies come with a detailed org optimization roadmap, industry best practices and specific Salesforce and AI expertise in their service toolkit. Having the right Salesforce Consulting Services partner can help you with:

1 Strategy

A strong strategy is the foundation of your Salesforce success. Being a top Salesforce consulting company, we guide you in choosing the right technology stack, picking the features (only the ones you need), and building a roadmap for implementation. Additionally, our Salesforce consultants share top strategies and recommendations for achieving your short- and long-term goals with Salesforce.

2 Integration

Switching to different business apps for collating data is old school. Our consulting team facilitates seamless Salesforce org integration with third-party apps that your organization prefers using. Parallelly, we help you maintain industry-specific data governance and hygiene policies so that you enjoy a fully integrated experience inside Salesforce. Rated as one of the top Salesforce consulting firms, following the best practices and leveraging expert recommendations are always at the core of our approach.

3 Enablement

Salesforce gives you the right results only when your team uses it efficiently. We help you with expert guidance, best practices, and cross-platform data management to drive better user adoption. Our Salesforce enablement strategies enhance user engagement and improve team productivity. We also arm your IT team with the right skill set and knowledge of using Salesforce for maximum impact.

4 PaaS

As your Salesforce consulting partner, we help you leverage Salesforce by guiding you through custom development, implementation, and re-implementation strategies. Our Salesforce-certified consultants ensure your org is aligned with your changing business needs. Our team of experts comes together to help you capture the right data, enhance data visibility, and strengthen customer relationships using the power of the latest technologies.

How We Help You Overcome Your Biggest Salesforce Challenges

As a reliable Salesforce consulting partner, we help you navigate common pain points and set you up for Salesforce success.

Maximize ROI

Optimize workflows, automate key processes, and refine data strategies to maximize the value of your Salesforce ecosystem.
Accelerate User Adoption

Embrace change management with our Salesforce consultation by providing training, best practices, and tailored strategies to ensure seamless user adoption.
Eliminate Data Silos

Integrate data sources, implement advanced reporting, and enhance lead tracking to improve visibility into customer journeys.
Enhance System Scalability

Develop a strategic roadmap with phased enhancements, ensuring Salesforce evolves with your business growth.
Strengthen Customer Insights

Leverage reports, dashboards, and BI tools to get a holistic view of customers and personalize engagement.
Ensure Ongoing Support

Act as an extension of your team, providing ongoing consulting and technical support to keep your Salesforce org performing at its best.

Why Damco?

Salesforce Crest (Gold) Partner

We Are a Crest (Gold) Consulting Partner of Salesforce with core competencies offering a broad array of services through a global delivery model.

We Understand Customer Relationship Management

We have been delivering comprehensive, responsive on-premise and cloud CRM application support, managed services, and consulting for around 20 years. Our longstanding proficiency with the most popular commercial CRM software technologies translates well into the Salesforce landscape which includes consulting services and product customization portfolio spanned across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Pardot, Field Service Lightning, Einstein Analytics, Agentforce, and MuleSoft.

We understand Your Industry

We have strong expertise in driving digital transition through Salesforce services across 15+ industries including Insurance, Financial Services including Fintech, Retail, Manufacturing, Real Estate, Non-Profit, Professional Services, Healthcare, Logistics, Education, Technology Services and more.

Our Services Are Proven and Trusted

Our industry standards and deep expertise have earned us the trust and loyalty of more than 80 organizations globally exclusively within our Salesforce Practice. We have built a reputation as a trusted partner that helps customers maintain, secure, and expand stable systems through periods of organizational growth, course correction, or turbulence.

But We Are More Than Just Salesforce Experts

We understand how CRM should fit into your enterprise-wide strategic roadmap, and our practice combines deep Salesforce expertise with extensive business and process acumen. Apart from resolving system issues and recommending solutions, we co-create accelerators to achieve business objectives in ways that Salesforce-only service firms cannot match.